Index:1. Introduction2. Competency Mapping: Understanding the Foundation a. Definition and Importance b. Key Elements of Competency Mapping3. Balanced Scorecard: Creating a Holistic Performance Measurement System a. Overview and Purpose b. Four Perspectives of the Balanced Scorecard4. Real-Life Examples of Competency Mapping and Balanced Scorecard Implementation a. International Case Studies i. General Electric (GE) ii. Toyota…