Which one of the following is not a characteristic of a quality process/product?

A. It is easy to handle and use

B. It has advantage over previous processes/products

C. It is efficient

D. It is acceptable to all

The correct answer is D. It is acceptable to all.

While the other options are generally desirable characteristics of a quality process or product, it is not realistic to expect that a process or product will be acceptable to all individuals or stakeholders. Different people have different preferences, needs, and expectations, so it is unlikely that a process or product will satisfy everyone completely. The focus should be on meeting the requirements and expectations of the target audience or customer base, rather than trying to please everyone.